Payment Policy

Payment Policy

Payment Methods

At Vinolli London, we offer a range of secure and convenient payment options. Your preferred payment method can be selected at checkout.

Credit / Debit Card

We accept Visa, Mastercard and American Express. To complete your purchase:

Select Credit/Debit Card at checkout.
Enter your card number, expiry date and CVV.
Provide your billing details and confirm the payment.
You will be directed to an order confirmation page once the transaction is approved.

Google Pay

Select Google Pay at checkout.
Authenticate using your device's security method (biometric or passcode).
Confirm your shipping and billing details to complete the transaction.
You will be returned to your order confirmation page once payment is approved.

PayPal

Select PayPal at checkout.
You will be redirected to the PayPal website to log in and review the payment.
Confirm the payment to return to your order confirmation page.

Shop Pay

Select Shop Pay at checkout.
Log in to your Shop Pay account and confirm your details to complete the transaction.
You will be directed to an order confirmation page once the payment is successful.

Currency and Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include applicable GST where required under Australian law.

Security and Data Protection

Martlaz Limited implements appropriate technical and organisational measures to protect your payment and personal data. All transactions processed through our website use industry-standard SSL encryption to safeguard your information during transmission.

We do not store full card numbers, CVV codes or complete payment credentials on our systems. Payment data is processed through secure, compliant payment infrastructure in accordance with applicable data protection and security requirements. Our systems are regularly reviewed to maintain appropriate technical and organisational safeguards.

Refunds and Payment Disputes

All refunds, cancellations and payment disputes are handled in accordance with our Returns and Refund Policy. Please refer to that policy for full details on eligibility, timelines and procedures.

Contact Information

Vinolli London is a trading name of Martlaz Limited.

Registered address: Penhurst House Suite Eleven, 352 Battersea Park Road, London, SW11 3BY

Email: info@vinollilondon.com Phone: +61 4 8084 9974

Customer support is available Monday to Friday, 9:00 AM – 5:00 PM (AEST). We aim to respond to all enquiries within 24 business hours during support hours.