Privacy Policy

At Vinolli London (“we”, “us”, “our”, or “the Company”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vinollilondon.com or make a purchase.

If you have any questions, contact us at support@vinollilondon.com.

1. Information We Collect

1.1 Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party providers – we do not store card data)

1.2 Automatically Collected Data

We may collect:

IP address
Browser type and device information
Pages visited and time spent
Cookies and tracking technologies

1.3 Order Information

To fulfill your order, we collect:

Products purchased
Order history
Delivery details

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping and delivery updates
Communicate with you regarding customer service
Improve our website and shopping experience
Prevent fraud and enhance security
Send promotional messages only if you consent

3. Sharing Your Information

We may share your information with:

Payment processors
Shipping and logistics partners
Third-party service providers involved in operating our website and marketing tools

We do not sell personal data.

4. Cookies and Tracking Technologies

We use cookies to:

Improve website functionality
Remember your preferences
Analyze traffic and performance

You may disable cookies in your browser settings, but some site features may not function properly.

5. Data Retention

We keep order information for our records unless and until you ask us to delete it.

6. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Request correction or deletion
Object to processing
Request data portability

To exercise these rights, contact us at support@vinollilondon.com.

7. Security

We implement technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

Vinolli London
Website: vinollilondon.com
Email: support@vinollilondon.com