Shipping & Delivery

At Vinolli London, we work to ensure fast and reliable deliveries worldwide.

1. Shipping Times

Delivery timeframe:
📦 3 to 10 business days

This may vary depending on:

• Customs processing

• Local carrier delays

• Holidays or high-volume periods

2. Processing Time

Orders are processed within 1–2 business days.

Once shipped, you will receive a tracking number via email.

3. Shipping Costs

Shipping fees are displayed at checkout. Occasionally, we may offer free shipping promotions.

4. Tracking Your Order

You will receive:

• Order confirmation email

• Shipping confirmation

• Tracking link

Tracking updates may take up to 48 hours to appear.

5. Incorrect Address

The customer is responsible for providing the correct shipping address. If the order is returned due to an incorrect address, new shipping fees may apply.

6. Lost or Stolen Packages

We are not responsible for packages marked as “Delivered” by the carrier. However, we will assist you in filing a claim when possible.

7. Customs & Import Fees

International shipments may incur customs fees, which are the customer’s responsibility.